Coronavirus Information

Branch Information

The following branch lobbies are now open for normal business hours, Monday-Friday:

Atlanta:
 Barrett Parkway, Jasper,  Mansell Commons,  Marietta, Southlake, Wildwood

South Florida:
Boca Raton,  Boynton Beach,  Cypress Creek,  Delray Beach,  Delray West Atlantic, Palm Beach Gardens, West Palm Beach

Treasure Coast:
Aviation, Delaware,  Hutchinson Island, Sebastian, Stuart, St. Lucie West, Vero Beach-US 1


Drive Up access is available at most branches with a Drive Up.

 

 

How we are helping those financially impacted: 

  • Skip-A-Payment is available for most iTHINK Financial consumer loans for members who qualify.
    • Members may use up to two (2) Skip-A-Payments per loan per rolling 12-month period and they can be used for consecutive months.
    • To skip a payment, log in to Online Banking, open the slider menu (3 horizontal lines on the upper left of the screen), and click on the Skip-A-Payment link. Select an eligible loan and follow the easy on-screen instructions. The system will automatically process and advance your due date or let you know reason(s) for disqualification.
       
  • Financial Assistance Loans – members in need may apply for a temporary assistance loan. Click here to apply.
     
  • Mortgage Loan Assistance – members who qualify may be eligible for assistance with their iTHINK Financial Mortgage. Please call 561.982.8734 or email mortgageservicing@ithinkfi.org.
     
  • Temporary Account Relief: Due to recent regulatory changes which are designed to provide relief in response to COVID-19, iTHINK Financial has removed transaction limitations and will waive Excessive Transaction Fees on money market accounts during this time.
     
  • SBA Loans – Contact businessloans@ithinkfi.org with questions.

 

Moving Forward Together Video

Important Information

Important Information about your Stimulus Check

If the IRS has valid bank account information from your 2019 or 2020 tax return, your stimulus payment will be directly deposited into that bank account.

You can use Bree, Online Banking, or our Mobile Banking App to check up-to-the-minute transactions on your account to confirm that your stimulus payment was received.

If you are getting a physical check issued, remember you can use eDeposits to safely and securely deposit the funds into your Credit Union checking account.

For more information about getting your stimulus check, visit the IRS's coronavirus page at https://www.irs.gov/coronavirus.

 

Your Money Is Safe and Secure

Your savings at iTHINK Financial are federally insured to at least $250,000 by the National Credit Union Administration (NCUA), a federal agency backed by the full faith and credit of the United States Government. For more information, please refer to NCUA’s Your Insured Funds.

Calculate the insurance coverage on your iTHINK Financial share accounts using NCUA's Share Insurance Estimator:
https://www.mycreditunion.gov/share-insurance-estimator-home

 

CO-OP Shared Branching Important Update

Our iTHINK Financial locations are not operating as CO-OP Shared Branches until further notice.

iTHINK Financial members trying to use a CO-OP Shared Branch at another credit union should check with that location to confirm they are still operating.

 

Coronavirus Facts

What is COVID-19?
There are many types of human coronaviruses, including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans.

How does COVID-19 spread?
The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Who is at higher risk?
Older adults and people who have severe chronic medical conditions like heart, lung or kidney disease seem to be at higher risk for more serious COVID-19 illness. Early data suggest older people are twice as likely to have serious COVID-19 illness.

What is the Credit Union doing to protect Members and Employees?
The best way to prevent illness is to avoid being exposed to this virus. The Centers for Disease Control (CDC) always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Wash your hands.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.


References:

Centers for Disease Control and Prevention
https://www.cdc.gov/coronavirus/2019-ncov/index.html

World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Florida Department of Health
http://www.floridahealth.gov/

Georgia Department of Public Health
https://dph.georgia.gov/

 


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