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Your Voice Matters To Us

 Mike Miller photo
 Michael L. Miller, President/CEO

When you speak, we listen.

 
Our goal is to use the feedback from every survey we receive to gain insight on how we can improve and better meet the overall needs of all of our Members.

Our promise to you is to LISTEN to your needs, IMPRESS you with our service, DELIVER personalized solutions in a timely, accurate and memorable way and ACHIEVE a trusted long-lasting relationship with you.


Important to know!

You qualify three times per year to receive and submit a transactional survey. This is your opportunity to share your opinions and feelings, so we thank you for taking the time to submit this survey. If you see another survey in your inbox please fill it out and share your honest thoughts and suggestions with us. Surveys are not the only way to share feedback with us. You can also email us at survey@ithinkfi.org, call our Member Insights Manager at 800.873.5100, ext. 8732, connect with us on Facebook or Twitter, or talk to one of our Managers when you visit a branch.


 

Please keep those survey responses coming in!

We appreciate your feedback and really do listen to what our Members have to say. After all, this is YOUR Credit Union.

Events

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BALANCE Webinar: RETIREMENT PLANNING: THE BASICS on Oct 22

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Live Homebuyer Webinar on Oct 27

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Business Webinar: One Legal Mistake Can Ruin Your Business on Oct 28

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