iTHINK Financial is committed to preserving and protecting the privacy and security of your Nonpublic Personal Information (NPI). This commitment is a fundamental mission of your Credit Union.
The Credit Union maintains strong security controls to ensure that your information is protected and consistently monitors and improves upon verification processes to protect against unauthorized access to personal information.
Contact the Credit Union to request a Security Password Request Form, to establish or change a Security Password for telephone contact, or to establish or reset an Online or Telephone Banking PIN/password.
Ensuring the Security of your Personal Information
Trust that your Credit Union will be guarding your personal information carefully. We only share information for the following reasons:
- To administer and market products and services we provide
- When required to do so by the government
- When needed for other businesses to provide, on our behalf, a wider array of products and services designed to enhance the economic well-being of Credit Union Members.
For more information about our Privacy Disclosure, please contact us at serviceplus@ithinkfi.org or 800.873.5100 for assistance.
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Unenrolling from Digital Banking
If you want to unenroll from accessing your account online, please note the following:
- Your Username and Password will be deleted, and you’ll be unable to access our Mobile Banking App and Online Banking.
- You will no longer have digital banking access to review transfer or payment history, recipients/payees, or electronic statements.
- Any scheduled or recurring transfers, will still be paid.
- Some data, including username and password will be deleted, however regulatory compliance requires us to store necessary data and unenrolling will not clear all data.
- Your membership and any deposit accounts and loans will remain open.
- If you are enrolled in online statements, your will be converted to mail statements and additional fees may now apply.
To unenroll from digital banking, please complete the contact us form (link to form) and request your access be removed. Please include your full member number and username you are requesting be deleted. Additionally, contact us at serviceplus@ithinkfi.org or (800) 873-5100 for assistance.