Emergency Assistance
Federal Employee Financial Assistance
We understand that financial challenges can arise during uncertain times, and we’re here to help. As a valued member of iTHINK Financial, you have access to several relief options, including:
- Skip-A-Pay Program (S.A.P.)
- Flexible Loan & Mortgage Repayment Plans – Alternative schedules to fit your needs.
- Fee Waivers – ATM fees, mortgage/consumer late fees, and/or overdraft protection adjustments may be waived.
- Credit Card Support – Temporary or permanent limit increases may be available.
If you need assistance or want to discuss your options, please contact us at 800.873.5100 ext. 4703 or email loans@ithinkfi.org for loans or mortgageservicing@ithinkfi.org for mortgages. We are committed to supporting you during this time.