We will be closed on Friday, June 19, in observance of Juneteenth.
Better Banking Is On Its Way
We're excited to announce that a new Digital Banking experience is coming soon!
At iTHINK Financial, we're always looking for ways to improve the tools and services our members rely on every day. Over the years, many members have shared feedback, suggestions, and ideas about our Online Banking and our Mobile Banking App. We're happy to share that those conversations helped shape what's coming next.
Our upcoming Digital Banking upgrade will deliver a more modern, user-friendly experience designed to make managing your finances easier, faster, and more convenient.
This page will serve as your Digital Banking Upgrade Center, where you'll find the latest information, important dates, helpful resources, and answers to frequently asked questions as we get closer to launch.
Be sure to check back often, as new information, updates, and resources will be added regularly.
What You Can Expect
- Access your accounts with greater ease
- Enjoy an improved Online Banking and our Mobile Banking App experience
- Manage your finances more efficiently
- Take advantage of enhanced tools and features
- Enjoy a more streamlined and intuitive design
More details about specific features and enhancements will be shared in the coming weeks.
Important Information
As part of this upgrade, there will be a brief transition period when Online Banking and Mobile Banking services may be temporarily unavailable.
We'll provide advance notice, important dates, and step-by-step instructions well before the upgrade begins so you can plan with confidence.
Upgrade Resources
As information becomes available, we'll continue adding new resources to help make your transition as smooth as possible.
Better Banking on Its Way
Learn why we're upgrading and what benefits you can expect.
Must-Knows
Important information every member should be aware of before the upgrade.
Important To-Dos
A checklist of actions you may need to complete before launch.
What's New
Explore exciting new features and enhancements coming with the new Digital Banking experience.
Frequently Asked Questions
Find answers to common questions about the upgrade process.
Keep Me in the Loop
What would this do differently than what we're doing today?
Frequently Asked Questions
Why is iTHINK Financial upgrading its Digital Banking platform?
We're investing in new technology to provide a better digital experience and deliver the features and functionality our members have been asking for.
Will I need to do anything before the upgrade?
Any required actions will be communicated well in advance and posted on this page.
Will Online Banking and Mobile Banking be unavailable during the upgrade?
There will be a temporary service interruption during the conversion process. Specific dates and times will be announced as they become available.
Will my account information remain secure?
Yes. Protecting your personal and financial information remains our top priority throughout the upgrade process.
Where can I find updates?
This Upgrade Center will always contain the most current information available.
Stay Connected
We'll be sharing important updates through email, our website, social media channels, and Digital Banking messages.
Be sure to check this page regularly as we prepare to bring you a better banking experience.
Thank you for being a valued member of iTHINK Financial.